Política de Privacidad

1. El Alcance

This policy describes the types of personal data the Company collects about individuals, how that data is processed, shared with third parties, and protected, along with all related matters.

1.2 This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly through additional information we hold or have access to.

1.3 For the purposes of this Policy, "processing" means any activity involving the use or collection of Personal Data, including its management, structuring, and storage.

Nuestros servicios están dirigidos al público general y no están diseñados para personas menores de 18 años. No buscamos ni recopilamos conscientemente información de menores de edad, ni les permitimos utilizar nuestros servicios. Si llegamos a tener conocimiento de dicha información, la eliminaremos a la brevedad posible.

2. Qué Datos Personales Tenemos Sobre Usted

When you access our services, channels, or website, we collect Personal Data. In certain circumstances, we may also request Personal Data directly from you.

In other cases, we collect your Personal Data by analyzing how you use our Services or support channels, or by receiving your information from third-party partners.

3. Sin Obligación de Divulgar Información Personal

You are not required to provide us with any Personal Data. However, declining to do so may prevent you from accessing the Services or restrict your access to the website.

4. Qué Datos Personales Recopilamos

The information collected is not personal data and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share when connecting through us to a third-party online trading platform.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base Legal y Motivos del Tratamiento de Datos Personales

Sus datos personales son procesados por la empresa para los fines descritos en esta sección, de conformidad con la base legal aplicable.

5.3 Contact us by email for more details on the processing carried out to safeguard legitimate interests.

5.4 The following outlines the legal grounds on which we may process the information you provide to us:

6. Transferencia de Datos Personales a Terceros

La Compañía también puede compartir Datos Personales con terceros que nos prestan servicios tales como alojamiento web, almacenamiento de direcciones IP y análisis de experiencia de usuario.

You may also ask us to share specific personal data with third-party trading platforms. When you make such a request, we will share the personal data you have provided with those platforms. Your personal data will then be subject to their privacy policies. Please note that your personal data may be shared with more than one trading platform.

6.3 The Company may share Personal Data with affiliated entities or business partners to support the development and enhancement of the products and services offered to its clients.

6.4 The Company is authorized to disclose Personal Data to regulatory, local, or other official authorities where necessary to protect the rights or assets of third parties.

6.5 We may also share your Personal Data with potential investors or buyers, with Company lenders, or with any other entity within the group in connection with a relevant transaction — including the transfer or sale of assets belonging to the Company or any group member — or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other business within the group.

7. Cookies y Servicios de Terceros

Third-party services — such as advertising providers or analytics companies — may operate on our website. These third parties may also use cookies or similar tracking technologies.

7.2 Cookies are small text files stored on your device each time you visit the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and personalise products and services relevant to you. Cookies are also used for statistical and analytical purposes.

7.3 Algunas cookies que utilizamos son cookies de sesión. Estas se descargan temporalmente en su dispositivo y permanecen activas solo mientras su navegador está abierto. Otras cookies son persistentes y permanecen en su dispositivo por un período determinado después de cerrar el navegador. Estas se utilizan para identificarlo como usuario recurrente y facilitar su regreso al sitio web.

7.5 Please note that disabling cookies may cause some or all Website features and functions to not work as expected.

Aviso de Seguimiento en Línea: Este servicio no admite señales de no rastreo.

8. Conservación de Datos Personales

La Empresa conservará sus Datos Personales durante el tiempo necesario para cumplir con los fines del tratamiento descritos en esta Política, o por períodos más prolongados según lo permitan las leyes, reglamentos y disposiciones aplicables.

8.2 We will share your information with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for a further 12 months.

We periodically review the Personal Data we retain to confirm it is still necessary.

9. Transferencias Internacionales

Su información personal puede ser transferida a otros países, incluida la transmisión a terceros países u organizaciones internacionales. La Compañía adopta todas las medidas necesarias para proteger los Datos Personales que usted proporciona y garantizar que quienes accedan a dichos datos respeten sus derechos y los recursos legales que le corresponden.

La Empresa puede proporcionar información sobre las medidas de seguridad que emplea para proteger sus Datos Personales transferidos a terceros países u organizaciones internacionales. Para más información, escriba a: support@kondorinvercio.com

10. Seguridad de los Datos Personales

10.1 We have implemented appropriate organizational and technical measures to protect Personal Data, including against accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that your Personal Data will be kept free from errors at all times. We are not liable for intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data — including Personal Data disclosed due to transmission errors, unauthorized third-party access, or any other cause beyond our reasonable control.

In some cases, we may be legally or otherwise required to share your Personal Data with third parties, such as public authorities. In these situations, we have no control over how those third parties handle or protect your Personal Data.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you send to us online.

11. Hipervínculos a Sitios Web de Terceros

El sitio web puede contener enlaces a sitios y aplicaciones de terceros. Estos sitios y aplicaciones no están bajo la supervisión de la Compañía. No somos responsables de la recopilación ni del tratamiento de Datos Personales por parte de dichos sitios o aplicaciones. Esta Política no aplica a las acciones realizadas a través de ellos.

11.2 Before accessing any third-party website or application, review its privacy policy carefully. Exercise caution when sharing any Personal Data with third parties.

12. Modificaciones a Esta Política

This Policy may be updated at any time. When changes are made, the revised Policy will be published on our website.

12.2 When significant changes are made to this Policy, we will notify you through appropriate channels and publish an announcement on our website.

12.3 Unless otherwise specified, any amendments take effect upon publication of the revised Policy.

13. Sus Derechos

Tiene derecho a solicitarnos que verifiquemos la exactitud de sus Datos Personales, que rectifiquemos cualquier error y que eliminemos los Datos Personales que no sean necesarios. También puede restringir el alcance del tratamiento de sus datos personales.

If you are an EEA resident, please refer to this page. These rights apply to the personal data you provide to us. To exercise your rights, send an email to the address listed below.

13.3 Derechos de acceso Usted tiene derecho a verificar la exactitud de los Datos Personales que se procesan sobre usted y a acceder a ellos. La Empresa proporcionará una copia electrónica de los Datos Personales actualmente en procesamiento y podrá cobrar una tarifa razonable por copias adicionales. Si lo solicita, los datos se pondrán a disposición en formato electrónico. El derecho de acceso no debe entrar en conflicto con los derechos y libertades de terceros. Si una solicitud resultara perjudicial para los derechos o libertades de otra persona, la Empresa podrá negarla o limitar su alcance.

13.4 Derecho de rectificación La Compañía está facultada para rectificar los Datos Personales inexactos. Usted tiene derecho a exigir la rectificación de cualquier Dato Personal incompleto o inexacto que le concierna, en función del motivo del tratamiento.

13.5 Right to Erasure The following grounds apply: (a) the personal data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing of personal data concerning you that is based on legitimate interests pursued by us or a third party; (e) the personal data has been processed unlawfully; or (f) the personal data must be erased to comply with a legal obligation binding on the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Processing Restrictions If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where such a restriction is requested, your Personal Data may only be retained with your consent, to establish, exercise, or defend legal rights, to protect the rights of another individual, or where a significant public interest reason exists within the European Union or a Member State.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the personal data you have provided to the Company and to request that it be transferred directly to another controller, where technically feasible. Exercising this right does not affect your right to erasure. The right to data portability must not adversely affect the rights or freedoms of third parties.

13.8 Right to Object You have the right to object at any time to the processing of your Personal Data where that processing is based on the legitimate interests of the Company or a third party, including profiling based on those interests. Where we demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or that relate to the establishment, exercise, or defense of legal claims, we may continue the processing. With respect to direct marketing, you have the right to object at any time to the processing of Personal Data concerning you.

13.9 Right to Withdraw Consent You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that point. You have the right to lodge a complaint with your supervisory authority. You may file a complaint with a supervisory authority established by a Member State to protect individuals' fundamental rights in relation to the processing of Personal Data within the European Union. European Union and Member State law may limit your rights regarding your Personal Data, as set out in this section 13.

13.10 Le proporcionaremos la información solicitada en virtud de los derechos establecidos en la sección 13 dentro del mes siguiente a la recepción de su solicitud. Si la complejidad o el volumen de solicitudes lo requiere, este plazo podrá extenderse hasta dos meses. En tal caso, le notificaremos la ampliación y sus motivos dentro del primer mes.

Provided the request falls within the rights set out in Article 13, information will be made available at no cost. Where a request is unjustified or excessive — particularly when repetitive — we may charge a reasonable fee to cover the administrative costs of providing the information or carrying out the requested action. We may also decline to act.

If there is any doubt about the identity of the person who submitted a request, we may ask the requester to provide reasonable means of identification.